Privacy Policy

Last Updated: Aug 30, 2024

At Hubjoy, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information: When you sign up for our services, we may collect personal information such as your name, email address, phone number, and payment information.
Technical Data: We collect data about your device, browser type, IP address, time zone, and some of the cookies that are installed on your device.
Usage Data: Information about how you use our website, including your interactions with our content, pages visited, and time spent on each page.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our services.
Communicate with you about updates, promotions, and other relevant information.
Analyze website usage to enhance user experience.
Comply with legal obligations and protect the security of our services.

3. Cookies and Pixels

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. These tools help us understand how you interact with our website, personalize your experience, and deliver targeted advertisements.

Cookies: Small text files stored on your device to remember your preferences and track your activity.
Pixels: Small images embedded in our emails and web pages to measure the effectiveness of our marketing campaigns.

Types of Cookies We Use:

Essential Cookies: Necessary for the functioning of our website.
Analytical/Performance Cookies: Help us analyze how users navigate our website.
Functionality Cookies: Remember your preferences and provide enhanced features.
Targeting/Advertising Cookies: Used to deliver relevant ads to you based on your interests.

Managing Cookies: You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We will securely delete or anonymize your data when it is no longer needed.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. International Data Transfers

Your information may be transferred to and stored on servers located outside of your country. We comply with all applicable international data protection regulations, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).

7. Your Rights Under GDPR

If you are a resident of the EEA, you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of any inaccurate or incomplete data.
Right to Erasure: Request the deletion of your personal data.
Right to Restrict Processing: Request a restriction on the processing of your data.
Right to Data Portability: Request the transfer of your data to another organization.
Right to Object: Object to the processing of your data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at hello@hubjoy.co

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hello@hubjoy.co
Address: 966 Crowley Ave, Kelowna, BC, V1Y0L1